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Patient Access Representative (Vouchers Included)

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Patient Access Representative (Vouchers Included)

Learn the skills and knowledge needed to become a patient access representative (PAR) and prepare for the CMAA and CEHRS certification exams.

$2,895.00 (USD)

List Price: $3,190.00

Save: $295.00 (9% off)

Payment & Funding: view your options

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infoCareer series
schedule
                                250 Course Hrs
                            

                                Code
                                    GES1029
                            
Voucher included
calendar_today
                                12 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview
Objective
Syllabus
Requirements
Prerequisites
Instructor
FAQs

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Overview

A patient access representative (PAR) is an integral part of all hospital and outpatient care practices. Patient representatives act as liaisons between healthcare professionals and patients to improve the patient's experience within the healthcare system. They also have the skills to support both front and back-office staff, which helps prevent gaps in care, administration, and financial activities, allowing them to be one of the top jobs in healthcare administration.

This patient access representative training bundle provides the knowledge to navigate these systems for those with limited or no healthcare experience. With technology skills also required for this allied healthcare position, obtaining active learning through an electronic health record simulator will provide a complete user experience with all aspects of that equipment—which you will find in many healthcare settings. In-person and telephone communication skills are critical for people in this position, so you will address strategies that can be used in the most common situations in many healthcare settings. This course also prepares you to become a patient service representative, someone who collects information from patients before their medical appointments and answers any questions about billing. You will move through the program at your own pace, and your facilitators will be there with you every step of the way to provide clarification, support, and guidance.

This comprehensive course bundle also features a medical terminology course that introduces key concepts of medical language and human anatomy, emphasizing the interconnectedness of body systems in health and disease. The curriculum covers topics such as the musculoskeletal, cardiovascular, respiratory, nervous, and immune systems, along with mental health and special senses, with exams at the midterm and final stages. Students with prior knowledge can optionally test out by achieving a minimum score of 80%, replacing course content if desired. It is important to understand that this course feature only applies to the online Medical Terminology course, the standalone course, or advanced career training course bundles that include Medical Terminology.

The Patient Access Representative course provides comprehensive training that will prepare you for the Certified Medical Administrative Assistant (CMAA) and Certified Electronic Health Record Specialist (CEHRS) certification exams through National Healthcareer Association (NHA). This course includes vouchers that cover the fees for these exams.

Funding Disclaimer: For Workforce Innovation and Opportunity Act (WIOA) funded students, please consult with your funding source representative before taking advantage of this course's test-out feature. Different funding programs may have specific requirements and/or restrictions. If you attempt the test-out feature(s) in the Medical Terminology course without getting approval, your funding benefits may be jeopardized.

Objective

Syllabus

Requirements

Prerequisites

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Instructor

Rachael Delekta

Rachael Delekta is an MBA in Healthcare Administration and Certified Electronic Health Records Specialist. Rachael has been in the health care field for over ten years. She has worked mostly on the insurance side of things, as a customer service manager for dental insurance, a claims and customer service coach, and a workers' compensation case management biller and auditor. She works daily with medical records and healthcare software.

Medical Terminology Instructors

Our medical terminology course section is taught by multiple experienced instructors. See here for a full list of these instructors.

FAQs

What kind of salary can I expect as a patient access representative?

According to the U.S. Bureau of Labor Statistics, the average patient access representative salary is $36,000. Your exact salary will vary, and jobs will be available everywhere. The areas with the highest paying jobs for patient access representatives include the District of Columbia, California, Washington, Alaska, and Oregon.

What is a patient access representative?

As a patient access representative (PAR), you will serve an essential role in healthcare facilities as the liaison between healthcare professionals and patients. You will also need to display excellent customer service skills, communicate effectively (both written and verbal), prioritize tasks based on level of importance, multi-task high-level duties, manage stressful situations, be proficient in computer systems, and handle complex paperwork promptly.

Does this course prepare you for a certification?

This course prepares you to sit for the Certified Medical Administrative Assistant (CMAA) exam and CEHRS certification exam, both offered by the National Healthcareer Association (NHA). NHA exam study materials and practice exams are provided with this course. You will receive vouchers for the exams after successfully completing the course, coursework and your financial obligation.

Can I test-out of medical terminology content if I have previous knowledge of medical terminology?

Yes. This course includes two, optional, Test-Out Exam features that will allow you to test out of content and graded assessments if your score demonstrates the level of mastery required (80%). It does not count toward your overall score in this course if you do not achieve the minimum score required for mastery. Please note: Third party funded students may not be eligible.

When can I start this course?

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

What if I don't have enough time to complete the course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.