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Veterinary Office Manager

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Veterinary Office Manager

Gain valuable knowledge to start a career on the non-clinical side of the veterinary clinic and prepare for advancing into office management. The course also includes a voucher for the QuickBooks Certified User Exam.

$4,195.00 (USD)

List Price: $5,420.00

Save: $1,225.00 (23% off)

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infoCareer series
schedule
                                382 Course Hrs
                            

                                Code
                                    GES179
                            
Voucher included
calendar_today
                                12 Months
                            
grid_onOpen enrollment
speedSelf paced

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Overview
Objective
Syllabus
Requirements
Prerequisites
Instructor
FAQs

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Overview

Objective

Syllabus

Microsoft Essentials
1. Introduction to Microsoft Word
2. Introduction to Microsoft Excel
3. Intermediate Microsoft Excel
Veterinary Assistant
1. The Veterinary Health-Care Team
2. Veterinary Team Culture and Communication
3. Introduction to Veterinary Medical Terminology
4. Veterinary Anatomy, Physiology, and Terminology (Part I)
5. Small-Animal Behavior and Restraint
6. Veterinary Anatomy, Physiology, and Terminology (Part 2)
7. Veterinary Receptionist Duties and Responsibilities
8. Veterinary Inventory Management
9. Pharmacy Procedures
10. Hospital Safety and Infection Control
11. Physical Exam and Patient History
12. Small-Animal Vaccines and Infectious Diseases
13. Small-Animal Nutrition
14. Small-Animal Nursing Procedures
15. The Human-Animal Bond and Euthanasia
16. Laboratory Procedures for Veterinary Assistants
17. Diagnostic Imaging for Veterinary Assistants
18. Small-Animal Surgical Assisting
19. Hospitalized Patient Care
20. The Role of the Assistant During Emergencies
21. Veterinary Dental Assisting
22. Assisting with Exotic Species
23. Assisting with Large-Animal Species
24. Personal and Professional Development
25. Beginning Your Career as a Vet Assistant
26. Land the Job
Professional Bookkeeping with QuickBooks Online
1. Introduction to Bookkeeping
2. Accounting Basics
3. Getting Started With QuickBooks Online
4. The Chart of Accounts
5. Centers and Lists
6. Bank Accounts
7. Recording Expenses and Paying Bills
8. Credit Cards and Loans
9. Sales Receipts
10. Invoices, Estimates, and Customizing Sales Forms
11. Billable Expenses and Customer Credits
12. Sales Taxes and Reports
13. Midterm Exam
14. Product and Service Items
15. Managing Inventory
16. Managing Projects and Sales
17. Progress Invoicing, Late Fees, and Bad Debts
18. Payroll
19. Fixed Assets and Loans
20. Business Entities and Owner Transactions
21. Banking Rules, Receipts, and Budgets
22. Adjusting and Reviewing the Books
23. Starting a Bookkeeping Business
24. Your Career Roadmap: The Job Search and Future Opportunities (Optional Lesson)
25. Communication and Organization (Optional Lesson)

Requirements

Prerequisites

Prerequisites:

A High School Diploma or equivalent is recommended but not essential. You do not need any prior experience or training in this field. This course is designed to prepare you to become a veterinary assistant and learn the entry-level position concepts and skills to manage a veterinary practice as a full-charge bookkeeper.

You should have an Internet connection and be familiar with using the Internet. You should have basic computer skills. You should be comfortable in a Windows environment, launch and close activities, and navigate information stored on the computer. You should also have the ability to manage files and folders.

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Instructor

Tracy Heyland, RVT

Tracy Heyland is a Registered Veterinary Technologist (RVT), earning the Academic and Practical Proficiency Award upon graduating. She brings 25+ years of experience in small animal medicine to her teaching, earned the Provincial Instructor Diploma, certified as a Professional Co-Active Coach, and is Fear Free Certified. Tracy has worked in general practice, emergency medicine, veterinary sales, operations management, and teaching positions and runs her own coaching and training company for veterinary teams, leaders, and managers.

Giving back to the veterinary profession is a passion of Tracy's where she volunteers for a veterinary technologist program advisory committee, remotely located spay and neuter projects, and a veterinary technologist association continuing education committee.

Wade Lindenberger

Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and the private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm.

Before becoming a consultant, Wade was Divisional Controller for one of the world's leading health and fitness club chains and has been an Internal Audit Manager and Divisional Controller for a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, a predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor at Coopers & Lybrand and the University of California at San Diego for the Extension Course. He is currently an adjunct professor at the University of San Diego School of Business. He is also a member of the American Institute of Certified Bookkeepers' Advisory Board.

FAQs

What is the average veterinary office manager salary?

According to Indeed.com, the average salary for veterinary office managers in the U.S. is $51,476. However, you may be able to command a higher salary upon entering the profession by possessing a certification to prove to employers that you have what it takes to run their veterinary offices efficiently. This course also serves as preparation for three certification exams, including Microsoft Word, Excel, and the QuickBooks Certified User exam.

What does a veterinary office manager do?

Veterinary office managers are responsible for overseeing and coordinating administrative procedures in veterinary clinics or hospitals. In this role, you will ensure that the daily operation of the veterinary office runs smoothly and efficiently by scheduling appointments, billing pet owners for services provided, ordering office supplies, and helping supervise other office staff. In addition, the professional in this role will run the veterinary business to allow veterinarians and clinical veterinary staff to focus on caring for animals instead of the details of running a business.

How to become a certified veterinary office manager?

The typical career path for a veterinary office manager involves earning a high school diploma or GED (although this is not required), then enrolling in a certificate course to learn the job's specifics. Generally, 1-2 years of veterinary and office management experience is preferred by employers. The Veterinary Office Manager course will provide you with the skills and knowledge you need to succeed in your future career, in addition to putting you on the path to finding employment as a veterinary office manager upon successfully earning your certificate of completion.

How long does it take to become a veterinary office manager?

The Veterinary Office Manager course is self-paced and offers open enrollment, so you can start whenever you are ready and finish at your own pace. When you register, you will receive 18 months to complete the course. Employers generally prefer that applicants possess 1-2 years of experience in veterinary and office management, which means this course is a great way to show potential employers you have the fundamentals and skill set needed to perform the duties required in this profession.

What is the difference between a veterinary office manager and a veterinary practice manager?

A veterinary office manager's role is similar to that of a head veterinary receptionist with additional responsibilities. The veterinary office manager does perform management duties where other veterinary office staff are concerned, such as scheduling, inventory orders, accounts receivable, and ensuring consistent application of patient or client services. On the other hand, a veterinary practice manager is one step above the veterinary office manager on the organizational flow chart. The person in this role spends at least half of their time performing management duties strictly and has some formal professional practice management training. Veterinary practice managers will have all the responsibilities of a veterinary office manager and be responsible for marketing, budgeting, staffing, accounting, fee structures, and equipment and facility management.

Does this course provide a veterinary assistant certification?

Not at this time.

How do you become a veterinary assistant?

The typical career path for a veterinary assistant involves earning a high school diploma or GED (although this is not required) and then enrolling in a certificate course to learn the specifics of the job. Upon earning a certificate, the graduate finds employment as a veterinary assistant. The Veterinary Assistant course from ed2go is a great start; you'll get a professional reference from your instructor that you may use to find a job.